FAQ'S
Frequently Asked Questions — Modern Podiatrist Foot Care Products
Everything you need to know about our prescription-strength foot care products, ingredients, and how to get the best results. Can't find your answer? Email Hello@modernpodiatrist.com.
About the Products
What makes Modern Podiatrist different from pharmacy foot care products?
Our products are physician-formulated with clinical-grade active ingredient concentrations. Most retail callus creams contain 10–20% urea. HEAL contains 42% — the concentration at which urea clinically breaks down hyperkeratotic tissue. Most retail antifungals use 1% Tolnaftate. RELAX and FRESH use 1% Clotrimazole, which works against a broader spectrum of nail fungus and athlete's foot organisms. The difference isn't the ingredient — it's the therapeutic concentration.
How long before I see results from HEAL or REPAIR?
HEAL shows visible callus improvement in as little as 2 weeks with twice-daily use. REPAIR shows nail brightening and thinning within 3–6 weeks of consistent daily application. SOOTHE provides pain relief within minutes. FRESH eliminates odor on first use. Results depend on severity — chronic conditions require consistent use.
Can I use multiple Modern Podiatrist products together?
Yes — the products are designed as a complete system. For nail fungus: REPAIR + RELAX + FRESH + CLEAN. For calluses and dry skin: HEAL + HYDRATE + SCRUB. For foot pain: SOOTHE + RELAX. Your podiatrist can help build the right protocol for your specific condition.
Are Modern Podiatrist products safe for diabetic patients?
Yes, but diabetic patients should consult their podiatrist before starting any new foot care regimen. Our products are physician-dispensed for this reason — your DPM can confirm the right protocol for your needs.
Are the products safe during pregnancy?
Most products are safe during pregnancy. Exception: SOOTHE (CBD Balm Stick) is not recommended during pregnancy or nursing per current research guidance. REPAIR is safe during pregnancy. Consult your OB before starting any new product.
Are Modern Podiatrist products safe for children?
REPAIR, FRESH, CLEAN, and HYDRATE are safe for children 2 years and older. Keep all products away from eyes, mouth, and lips.
Which Products Are Right for My Condition?
What should I use for nail fungus (onychomycosis)?
REPAIR (daily nail oil) + RELAX (2–3x weekly antifungal soak) + FRESH (daily antifungal spray). CLEAN as your daily wash completes the protocol.
What should I use for calluses and dry cracked heels?
HEAL (twice daily) for active callus removal + HYDRATE (daily) for moisture repair + SCRUB (3x weekly) for maintenance exfoliation.
What should I use for plantar fasciitis or foot pain?
SOOTHE (2500mg CBD balm stick, apply directly to the area of pain as needed) + RELAX soak for inflammation reduction 2–3x per week.
What should I use for athlete's foot?
FRESH (daily spray) + CLEAN (daily antifungal wash) + RELAX (2–3x weekly soak). All three contain prescription-strength Clotrimazole or natural antifungal actives.
Orders, Returns & Shipping
What is your return policy?
We stand behind our products. Contact us within 30 days of purchase if you're unsatisfied and we'll make it right.
My order arrived damaged — what do I do?
Email Hello@modernpodiatrist.com with a photo and your order number and we'll send a replacement immediately.
For Podiatrists & Healthcare Providers
Can I dispense Modern Podiatrist products in my practice?
Yes — visit wholesales.modernpodiatrist.com for wholesale pricing. Available in WS:12, bulk (½ gal / 1 gal), and private label (50-unit min) configurations.
Do you offer podiatric CME?
Yes — Dr. Freels offers orthobiologics and regenerative medicine CME, MSO development consulting, and practice management education through ToeTactics. Email drfreels@modernpodiatrist.com for upcoming dates and availability.
About Us
More ModPodModern Podiatrist is an elevated footcare line crafted by board certified podiatrist, Dr. Nicole Graf. Modern Podiatrist offers an expansive line of both prescription strength + natural based products tailored to combat various skin + nail concerns. Whether you're facing fungal or non-fungal conditions, pain, dryness, odor, or looking to improve your footcare at home - Modern Podiatrist offers holistic solutions for everyone.
Medical Grade: Yes✅
Cruelty Free: Yes✅
Vegan: Yes✅
Gluten Free: Yes✅
FSA + HSA Eligible: Yes✅
Safe for Children + Elders: Yes✅
You'll notice our prescription strength products are marked with a ℞ symbol. Our formulas incorporate powerful antifungals like clotrimazole, chemical exfoliators like urea, 13 various cannabidiols, and more to boost our collection to prescription strength potencies.
Check out our natural, active + aromatic ingredients here.
Shipping + Handling
Order with EaseWe're so excited to share the healing comfort of ModPod with you! Please allow 1-2 business days to process your order. Keep an eye on your email for your shipping confirmation + tracking number.
During checkout, please double check that your address is entered correctly + your preferred shipping method is selected. At this time, we do not ship internationally. Once your order has shipped you will receive a tracking number to keep a close eye on your goodies!
We offer free domestic shipping on all orders over $99.
Don't wait, step into comfort now!
Please utilize your tracking number provided in your Shipping Confirmation email for the latest updates from your selected carrier. If your package is delayed or marked as delivered incorrectly, please contact your carrier directly for assistance. We're here to help! If your issue is not resolved by your carrier after 30 days, please send us proof of escalation and we will issue a refund or redelivery.
We accept returns up to 30 days after delivery if the item is unused and in its original condition. Full order amounts minus the shipping costs will be refunded to your original payment method. In the event that your order arrives damaged, please email us as soon as possible at hello@modernpodiatrist.com with your order number and a photo of the item’s condition. We evaluate these on a case-by-case basis and will try our best to work towards a solution. If you have any further questions, feel free to email us at hello@modernpodiatrist.com!